Work-Life Performance: What DOESN'T get measured get's priority.
by Gary Xavier, Founder & Workforce Designer - The Blade Group LLC - Former Marine Sniper
Metrics! I almost regret the day I learned this term. Data! Scoreboard! KPI! These terms used to be reserved for nasa engineers and the vegas sports book. Now it is reserved for how you count calories, play video games and make babies. If you don’t beleive me, ask a couple trying to have a baby; I bet they have an application on their smart phone that notifies them the moment the female begins menstruating. Yep, data has infiltrated baby making! Don’t get me wrong, I believe that tracking performance is critical, but I believe the business world, specifically, has positioned metrics to measure only economic performance. What we’ve learned is that economic performance is at times disconnected with human performance. In this post, we are going to explore how the most vital parts of your life are not only measured, but how they should be given a top slot in your priority list. This is a perspective on performance.
If you have read one traditional management book or received a traditional MBA, you’ve heard two main phases regarding modern business leadership, “what gets measured gets managed” and “the only focus of a CEO is shareholder value.” These phrases were inspired by two men, Peter Drucker and Jack Welch. Thanks to these men, we have “managed” to create a work culture that focuses mainly on data performance and not human performance. I call this environment the inspiration holocaust. A holocaust refers to the mass destruction or devastation of a population. I know this sounds a little dramatic, but allow me to pose a hypothesis to help solve this problem:
IF the most vital drivers of human performance aren’t driven by economic metrics, THEN could we build a better work-life environment if it is designed around human metrics? Said another way, could we align our work with what matters most to us in our personal lives?
STATUS QUO: THE INSPIRATION HOLOCAUST